2021 High quality Dimethylurea Msds - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda Detail:
Product: 2-Aminophenol-4-(2-carboxy)sulfonanilide
CAS NO.: 91-35-0
EINECS NO.: 202-063-1
Molecular formula: C13H12N2O5S
Molecular weight: 308.31
Purity: 99%
Character: none
Application: Used as intermediate of acid dyes
Packing:25kg/bag
Q:How do you treat quality complaint?
We have the Procedures for handling customer complaints, copy as follows:
4.1.1The sales department is responsible for the collection of customer complaint information and the handling of customer complaints due to non-intrinsic quality of the product; The collected complaint information shall be transmitted to the quality control department in a timely manner. The quality management department is responsible for the handling of product quality complaints. The handlers should have rich professional knowledge and work experience and be able to objectively evaluate customers’ opinions.
4.1.2 All customer comments shall be promptly forwarded to the customer complaint handler, and no one else shall handle them without authorization.
4.1.3Upon receipt of a customer complaint, the handler shall immediately find out the cause of the complaint, evaluate it, determine the nature and type of the problem, and take timely measures to deal with it.
4.1.4When responding to customers, the processing opinions should be clear, the language or tone should be moderate, so that customers understand and easy to accept as the principle.
4.2File customer complaint records
4.2.1All customer complaints should be recorded in written form, including product name, batch number, complaint date, complaint method, complaint reason, treatment measures, treatment results, etc.
4.2.2Maintain trend analysis of customer complaints. If there are any adverse trends, identify root causes and take appropriate corrective actions.
4.2.3Records of customer complaints and other relevant information shall be filed and kept.
Product detail pictures:
Related Product Guide:
Our team through qualified training. Skilled professional knowledge, powerful sense of support, to satisfy the support desires of consumers for 2021 High quality Dimethylurea Msds - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda , The product will supply to all over the world, such as: Oman, Zimbabwe, Kazakhstan, We hope we can establish long-term cooperation with all of the customers, and hope we can improve competitiveness and achieve the win-win situation together with the customers. We sincerely welcome the customers from all over the world to contact us for anything you need to have!Welcome all customers both at home and abroad to visit our factory. We hope to have win-win business relationships with you, and create a better tomorrow.
By Caroline from moldova - 2017.02.14 13:19
The sales manager has a good English level and skilled professional knowledge, we have a good communication. He is a warm and cheerful man, we have a pleasant cooperation and we became very good friends in private.
By Arabela from Seattle - 2018.06.12 16:22