Hot sale Cas No. 6972-27-6 - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda Detail:
Product: 2-Aminophenol-4-(2-carboxy)sulfonanilide
CAS NO.: 91-35-0
EINECS NO.: 202-063-1
Molecular formula: C13H12N2O5S
Molecular weight: 308.31
Purity: 99%
Character: none
Application: Used as intermediate of acid dyes
Packing:25kg/bag
Q:How do you treat quality complaint?
We have the Procedures for handling customer complaints, copy as follows:
4.1.1The sales department is responsible for the collection of customer complaint information and the handling of customer complaints due to non-intrinsic quality of the product; The collected complaint information shall be transmitted to the quality control department in a timely manner. The quality management department is responsible for the handling of product quality complaints. The handlers should have rich professional knowledge and work experience and be able to objectively evaluate customers’ opinions.
4.1.2 All customer comments shall be promptly forwarded to the customer complaint handler, and no one else shall handle them without authorization.
4.1.3Upon receipt of a customer complaint, the handler shall immediately find out the cause of the complaint, evaluate it, determine the nature and type of the problem, and take timely measures to deal with it.
4.1.4When responding to customers, the processing opinions should be clear, the language or tone should be moderate, so that customers understand and easy to accept as the principle.
4.2File customer complaint records
4.2.1All customer complaints should be recorded in written form, including product name, batch number, complaint date, complaint method, complaint reason, treatment measures, treatment results, etc.
4.2.2Maintain trend analysis of customer complaints. If there are any adverse trends, identify root causes and take appropriate corrective actions.
4.2.3Records of customer complaints and other relevant information shall be filed and kept.
Product detail pictures:
Related Product Guide:
It really is a good way to further improve our goods and service. Our mission would be to acquire inventive items to buyers with a very good encounter for Hot sale Cas No. 6972-27-6 - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda , The product will supply to all over the world, such as: Australia, Eindhoven, Detroit, In order to meet more market demands and long-term development, a 150, 000-square-meter new factory is under construction, which will be put into use in 2014. Then, we shall own a large capacity of producing. Of course, we will continue improving the service system to meet the requirements of customers, bringing health, happiness and beauty to everyone.
By Alexia from Paris - 2017.01.28 19:59
This manufacturers not only respected our choice and requirements, but also gave us a lot of good suggestions, ultimately， we successfully completed the procurement tasks.
By Rita from South Africa - 2017.03.28 12:22