Manufacturing Companies for 1,2-Diformyloxyethane supplier - 2-Chlorophenothiazine – Kunxiangda Detail:
Product: 2-Chlorophenothiazine
CAS NO.: 92-39-7
EINECS NO.: 202-152-5
Molecular formula: C12H8ClNS
Molecular weight: 233.72
Purity: 98%
Character: Grey powder
Application: It is used as the intermediate of chlorpromazine hydrochloride
Packing: 25kg/drum
Q:How do you treat quality complaint?
We have the Procedures for handling customer complaints, copy as follows:
4.1.1The sales department is responsible for the collection of customer complaint information and the handling of customer complaints due to non-intrinsic quality of the product; The collected complaint information shall be transmitted to the quality control department in a timely manner. The quality management department is responsible for the handling of product quality complaints. The handlers should have rich professional knowledge and work experience and be able to objectively evaluate customers’ opinions.
4.1.2 All customer comments shall be promptly forwarded to the customer complaint handler, and no one else shall handle them without authorization.
4.1.3Upon receipt of a customer complaint, the handler shall immediately find out the cause of the complaint, evaluate it, determine the nature and type of the problem, and take timely measures to deal with it.
4.1.4When responding to customers, the processing opinions should be clear, the language or tone should be moderate, so that customers understand and easy to accept as the principle.
4.2File customer complaint records
4.2.1All customer complaints should be recorded in written form, including product name, batch number, complaint date, complaint method, complaint reason, treatment measures, treatment results, etc.
4.2.2Maintain trend analysis of customer complaints. If there are any adverse trends, identify root causes and take appropriate corrective actions.
4.2.3Records of customer complaints and other relevant information shall be filed and kept.
Product detail pictures:
Related Product Guide:
Our company insists all along the quality policy of "product quality is base of enterprise survival; customer satisfaction is the staring point and ending of an enterprise; persistent improvement is eternal pursuit of staff" and the consistent purpose of "reputation first, customer first" for Manufacturing Companies for 1,2-Diformyloxyethane supplier - 2-Chlorophenothiazine – Kunxiangda , The product will supply to all over the world, such as: Dominica, Holland, Surabaya, To win customers' confidence, Best Source has set up a strong sales and after-sales team to provide the best product and service. Best Source abides by the idea of "Grow with customer" and philosophy of "Customer-oriented" to achieve cooperation of mutual trust and benefit. Best Source will always stand ready to cooperate with you. Let's grow together!
By Gary from Canberra - 2018.06.05 13:10
This company has the idea of "better quality, lower processing costs, prices are more reasonable", so they have competitive product quality and price, that's the main reason we chose to cooperate.
By Giselle from Provence - 2018.11.02 11:11