Professional Design Flourescent brightener ob-2 - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda Detail:
Product: 2-Aminophenol-4-(2-carboxy)sulfonanilide
CAS NO.: 91-35-0
EINECS NO.: 202-063-1
Molecular formula: C13H12N2O5S
Molecular weight: 308.31
Purity: 99%
Character: none
Application: Used as intermediate of acid dyes
Packing:25kg/bag
Q:How do you treat quality complaint?
We have the Procedures for handling customer complaints, copy as follows:
4.1.1The sales department is responsible for the collection of customer complaint information and the handling of customer complaints due to non-intrinsic quality of the product; The collected complaint information shall be transmitted to the quality control department in a timely manner. The quality management department is responsible for the handling of product quality complaints. The handlers should have rich professional knowledge and work experience and be able to objectively evaluate customers’ opinions.
4.1.2 All customer comments shall be promptly forwarded to the customer complaint handler, and no one else shall handle them without authorization.
4.1.3Upon receipt of a customer complaint, the handler shall immediately find out the cause of the complaint, evaluate it, determine the nature and type of the problem, and take timely measures to deal with it.
4.1.4When responding to customers, the processing opinions should be clear, the language or tone should be moderate, so that customers understand and easy to accept as the principle.
4.2File customer complaint records
4.2.1All customer complaints should be recorded in written form, including product name, batch number, complaint date, complaint method, complaint reason, treatment measures, treatment results, etc.
4.2.2Maintain trend analysis of customer complaints. If there are any adverse trends, identify root causes and take appropriate corrective actions.
4.2.3Records of customer complaints and other relevant information shall be filed and kept.
Product detail pictures:
Related Product Guide:
The key to our success is "Good Products Good quality, Reasonable Value and Efficient Service" for Professional Design Flourescent brightener ob-2 - 2-Aminophenol-4-(2-carboxy)sulfonanilide – Kunxiangda , The product will supply to all over the world, such as: UK, The Swiss, azerbaijan, Insisting over the high-quality generation line management and prospects guide provider, we have made our resolution to offer our shoppers using the initially stage purchasing and soon after provider working experience. Preserving the prevailing helpful relations with our prospects, we even now innovate our product lists the many time to meet up with the brand new wants and stick to the latest trend of this business in Ahmedabad. We're ready to facial area the difficulties and make the transform to grasp many of the possibilities in international trade.
By Mignon from European - 2018.09.23 17:37
The manufacturer gave us a big discount under the premise of ensuring the quality of products, thank you very much, we will select this company again.
By Hulda from Karachi - 2018.09.29 13:24