Well-designed Benzenesulfonic acid factory - 2-Chlorophenothiazine – Kunxiangda Detail:
Product: 2-Chlorophenothiazine
CAS NO.: 92-39-7
EINECS NO.: 202-152-5
Molecular formula: C12H8ClNS
Molecular weight: 233.72
Purity: 98%
Character: Grey powder
Application: It is used as the intermediate of chlorpromazine hydrochloride
Packing: 25kg/drum
Q:How do you treat quality complaint?
We have the Procedures for handling customer complaints, copy as follows:
4.1.1The sales department is responsible for the collection of customer complaint information and the handling of customer complaints due to non-intrinsic quality of the product; The collected complaint information shall be transmitted to the quality control department in a timely manner. The quality management department is responsible for the handling of product quality complaints. The handlers should have rich professional knowledge and work experience and be able to objectively evaluate customers’ opinions.
4.1.2 All customer comments shall be promptly forwarded to the customer complaint handler, and no one else shall handle them without authorization.
4.1.3Upon receipt of a customer complaint, the handler shall immediately find out the cause of the complaint, evaluate it, determine the nature and type of the problem, and take timely measures to deal with it.
4.1.4When responding to customers, the processing opinions should be clear, the language or tone should be moderate, so that customers understand and easy to accept as the principle.
4.2File customer complaint records
4.2.1All customer complaints should be recorded in written form, including product name, batch number, complaint date, complaint method, complaint reason, treatment measures, treatment results, etc.
4.2.2Maintain trend analysis of customer complaints. If there are any adverse trends, identify root causes and take appropriate corrective actions.
4.2.3Records of customer complaints and other relevant information shall be filed and kept.
Product detail pictures:
Related Product Guide:
We have now our possess revenue group, design staff, technical crew, QC team and package group. We now have strict excellent regulate procedures for each process. Also, all of our workers are experienced in printing subject for Well-designed Benzenesulfonic acid factory - 2-Chlorophenothiazine – Kunxiangda , The product will supply to all over the world, such as: Croatia, Nigeria, Albania, We take measure at any expense to achieve essentially the most up-to-date equipment and approaches. The packing of nominated brand is our a further distinguishing feature. The products to assure years of trouble-free service has attracted a great deal customers. The solutions are obtainable in improved designs and richer assortment, they're created scientifically of purely raw supplies. It readily available in a variety of designs and specifications for your selection. The most recent kinds are a great deal better than the preceding one particular and they are quite popular with lots of prospects.
By Jenny from Argentina - 2017.05.02 18:28
Product quality is good, quality assurance system is complete, every link can inquire and solve the problem timely!
By Queena from Saudi Arabia - 2017.01.28 19:59