izdelek: 2-klorofenotiazin
ŠT. CAS: 92-39-7
EINECS ŠT.: 202-152-5
Molekulska formula: C12H8ClNS
Molekularna teža: 233.72
Čistost: 98%
Znak: White or Grey powder
Uporaba: Uporablja se kot intermediat klorpromazinijevega klorida
Pakiranje: 25 kg/boben
V: Kako obravnavate pritožbo glede kakovosti?
Imamo postopke za obravnavanje pritožb strank, kopijo, kot sledi:
4.1.1 Prodajni oddelek je odgovoren za zbiranje informacij o pritožbah strank in obravnavo pritožb strank zaradi neintrinzične kakovosti izdelka; Zbrane informacije o reklamacijah se pravočasno posredujejo oddelku za nadzor kakovosti. Oddelek za vodenje kakovosti je odgovoren za obravnavo pritožb glede kakovosti izdelkov. Voditelji morajo imeti bogato strokovno znanje in delovne izkušnje ter znati objektivno oceniti mnenja strank.
4.1.2 Vse pripombe strank bodo nemudoma posredovane odgovornemu za pritožbe strank in nihče drug jih ne bo obravnaval nepooblaščeno.
4.1.3 Po prejemu pritožbe stranke mora upravljavec takoj ugotoviti vzrok pritožbe, jo ovrednotiti, ugotoviti naravo in vrsto težave ter pravočasno ukrepati za njeno obravnavo.
4.1.4 Ko odgovarjate strankam, morajo biti mnenja o obdelavi jasna, jezik ali ton mora biti zmeren, tako da ga stranke razumejo in zlahka sprejmejo kot načelo.
4.2 Shranite evidenco pritožb strank
4.2.1 Vse pritožbe strank je treba zabeležiti v pisni obliki, vključno z imenom izdelka, številko serije, datumom pritožbe, načinom pritožbe, razlogom za pritožbo, ukrepi zdravljenja, rezultati zdravljenja itd.
4.2.2Vzdrževanje analize trendov pritožb strank. Če obstajajo kakršni koli neugodni trendi, ugotovite temeljne vzroke in izvedite ustrezne korektivne ukrepe.
4.2.3 Evidence pritožb strank in druge pomembne informacije je treba shraniti in hraniti.
2 chlorophenothiazine
92 39 7
chlorophenothiazine
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