Cynnyrch: 2-Chlorophenothiazine
RHIF CAS: 92-39-7
RHIF EINECS: 202-152-5
Fformiwla moleciwlaidd: C12H8ClNS
Pwysau moleciwlaidd: 233.72
Purdeb: 98%
Cymeriad: White or Grey powder
Cais: Fe'i defnyddir fel canolradd hydroclorid clorpromazine
Pacio: 25kg / drwm
C: Sut ydych chi'n trin cwyn o ansawdd?
Mae gennym y Gweithdrefnau ar gyfer ymdrin â chwynion cwsmeriaid, copi fel a ganlyn:
4.1.1 Yr adran werthu sy'n gyfrifol am gasglu gwybodaeth am gwynion cwsmeriaid ac ymdrin â chwynion cwsmeriaid oherwydd ansawdd anrhenodol y cynnyrch; Rhaid trosglwyddo'r wybodaeth gwyno a gasglwyd i'r adran rheoli ansawdd mewn modd amserol. Mae'r adran rheoli ansawdd yn gyfrifol am drin cwynion ansawdd cynnyrch. Dylai'r trinwyr feddu ar wybodaeth broffesiynol gyfoethog a phrofiad gwaith a gallu gwerthuso barn cwsmeriaid yn wrthrychol.
4.1.2 Bydd holl sylwadau cwsmeriaid yn cael eu hanfon ymlaen yn brydlon at y sawl sy'n delio â chwynion y cwsmer, ac ni fydd neb arall yn eu trin heb awdurdod.
4.1.3 Ar ôl derbyn cwyn gan gwsmer, bydd y sawl sy'n trin y gŵyn yn darganfod achos y gŵyn ar unwaith, yn ei gwerthuso, yn pennu natur a math y broblem, ac yn cymryd camau amserol i ddelio â hi.
4.1.4 Wrth ymateb i gwsmeriaid, dylai'r farn prosesu fod yn glir, dylai'r iaith neu'r tôn fod yn gymedrol, fel bod cwsmeriaid yn deall ac yn hawdd eu derbyn fel yr egwyddor.
4.2 Ffeilio cofnodion cwynion cwsmeriaid
4.2.1 Dylid cofnodi pob cwyn gan gwsmeriaid yn ysgrifenedig, gan gynnwys enw'r cynnyrch, rhif swp, dyddiad y gŵyn, y dull cwyno, y rheswm dros gwyno, mesurau triniaeth, canlyniadau triniaeth, ac ati.
4.2.2 Cynnal dadansoddiad o dueddiadau cwynion cwsmeriaid. Os oes unrhyw dueddiadau anffafriol, nodwch achosion sylfaenol a chymryd camau unioni priodol.
4.2.3 Bydd cofnodion o gwynion cwsmeriaid a gwybodaeth berthnasol arall yn cael eu ffeilio a'u cadw.
2 chlorophenothiazine
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chlorophenothiazine
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